What led to the most recent school closure? 

The current school closure was mandated by the Ministry of Education, Youth and Sport (MoEYS) and applies to all schools in Phnom Penh. We look forward to further guidance from MoEYS in regards to reopening the school.

When will on-campus learning resume?

At the moment, we expect and hope that on-campus learning will resume on January 4th, 2021. 

This date is to be confirmed based on guidance from the MoEYS and the Ministry of Health (MOH). 

How will CIS communicate with parents regarding the reopening of the school? 

CIS will keep parents informed regarding reopening plans through email and Facebook on a regular basis. Please contact us at info@cisp.edu.kh if you have not been receiving updates. 

What sources does the school use to gather information on COVID-19? 

CIS works closely with the Cambodian MoEYS, MOH and embassies in Phnom Penh to monitor COVID-19 developments. We also take advice from the Center for Disease Control (CDC), World Health Organization (WHO) and Institut Pasteur. 

Where can I find additional information about COVID-19?

If I think I have been exposed to COVID-19, where can I get tested? Who should I inform?

You can get tested at Khmer Soviet Friendship Hospital, the National Institute of Public Health and Chak Angre.

To manage potential outbreaks at school, transparent communication is vital. If you think that you may have been exposed to COVID-19, please contact Vice Principal Mary Wastell at mary.wastell@cisp.edu.kh or Cassie Zimmerman, CIS’ school nurse, at cassie.zimmerman@cisp.edu.kh. This information will remain confidential and allow us to keep our community safe. Thank you in advance for your collaboration and transparency, which allows us to implement plans that best suit the health and safety needs of the school.

Are students and parents allowed on CIS campuses? 

Students are not permitted to enter academic buildings or facilities at our Koh Pich, Bassac Garden and Olympia City academic buildings during this time.

Parents can enter the  Community Centre at Koh Pich is closed starting  December 11. Tuition fee payments can be made online, via bank transfer or at a Canadia Bank branch. Please contact our Cashiers Office at cashier@cisp.edu.kh with any questions or for CIS’ bank account information.

Please contact info@cisp.edu.kh if you require general assistance. 

My child left some of their learning materials in their locker/classroom. How can I retrieve them? 

Learning materials cannot be retrieved from lockers during the school closure. Parents may contact classroom teachers to request that teachers locate materials in classrooms, and leave them at campus entry gates on an agreed day for collection by parents.

How can I best provide emotional support for my family during this time? 

Please see our CIS Cares webpage for materials that can help your family understand and cope with COVID-19.

How can CIS families help to prevent the spread of COVID-19?

The World Health Organization offers comprehensive health and safety information related to COVID-19. If you have any COVID-19-related or general health and safety questions, please contact Ms. Cassie Zimmerman, CIS’ school nurse, at cassie.zimmerman@cisp.edu.kh. 

What happens if I choose to keep my child at home when the school reopens? 

CIS will provide distance learning to students who remain at home following the reopening. Students can enroll in either option on a month-to-month basis. Please see our website for further information and tips on distance learning. Please contact your child’s classroom teacher or CIS at info@cisp.edu.kh with any questions about schooling following the reopening. 

Will I be refunded for any unused ECA classes or lunch services? 

All Extracurricular Activities (ECAs) and school services  have been suspended until our campuses reopen. Parents who have already paid for ECAs running during the school closure (from November 30, 2020 onwards) will receive a credit on their school account that will be used for the next ECA term. Please contact Events and Programs Manager Shiandy Puyao at shiandy.pyuao@cisp.edu.kh if you have any questions. 

Is distance learning the same quality as classroom-based education? 

To ensure our students’ learning remains uninterrupted, they will receive the same quality instruction as they would if they were on campus. 

How does the distance learning program work? 

Daily class schedules for Grades 1-10 distance learning are below. Students join virtual classes using Zoom.

Senior Kindergarten teachers contacted parents directly regarding daily class schedules. Kindergarten students join virtual classes using Zoom.

Nursery and Junior Kindergarten students have received “CreatIon KitS” and join virtual classes using Zoom. Parents receive guidance from teachers and share their children’s creations via Seesaw as well. 

Please see our website for further information and tips on distance learning

How can parents support their children with distance learning if they are less comfortable communicating in English?

Parents who are less comfortable communicating in English are invited to ask questions and discuss concerns with their child’s teacher with the help of a Khmer- or Mandarin-speaking staff member. Requests for translation assistance can be made by contacting classroom teachers directly or CIS at info@cisp.edu.kh.

Parents can also support their children’s time management and overall well being using their home language at home. Specifically, parents might:  

  • ensure that students are online for the scheduled live classes through Zoom; 
  • provide some basic supplies for their children to complete tasks; 
  • invite their child to discuss their schoolwork, energy levels and any feelings of anxiety;
  • help their child to take breaks during scheduled recess periods during the day; and
  • support their child to exercise and rest after school. 

Will our school sports teams be permitted to compete in leagues and tournaments this year?

As of now, the local and regional sports leagues that CIS is a member of have been put on hold indefinitely. This includes the International Schools Sports Association of Phnom Penh (ISSAPP) and the ASEAN Sports and Activities Conference (ASAC). This means that competitions in basketball, volleyball, soccer and swimming have been put on hold for now. Our local league (ISSAPP) has the best chance for resuming this school year, and the member schools are continuously evaluating the possibility to resume sports competitions as soon as it’s safe and permitted by the MoEYS.

Will my child have the opportunity to be physically active this year?

When our campuses reopen, and depending on the health and safety precautions CIS puts in place in consultation with the MoEYS and the MOH, our physical education and athletics program will provide activities that promote strength training, cardiovascular exercise, and skill building in a setting that reduces the possibility of transmission of COVID-19. CIS will resume its physical education and athletics program when it can do so safely. Parents will be updated regularly.

Will my child have to wear a mask during physical education (PE) classes and other physical activity? Isn’t it dangerous? 

Yes, your child will be required to wear a mask during PE class and during other physical activities that are permitted. Teachers and coaches are aware that heavy breathing while wearing a mask can be dangerous. Therefore, activities that result in heavy breathing will NOT be permitted during PE class or other physical activities.


What other precautions are we taking to reduce the spread of viruses in physical education (PE) classes?

All students will be required to wear a mask during permitted PE classes following the reopening. Staff will wear a mask and/or face shield. Students will wash their hands before and after class with soap and water and/or 70% alcohol disinfectant. Any equipment used during a class will be wiped down with 70% alcohol disinfectant before being used again. Students will be spaced 2m apart during the class. Only activities that promote physical distancing, limit the sharing of equipment, and limit heavy breathing will be allowed in PE class.

What type of sports and activities will be permitted?

When our campuses reopen, and depending on the health and safety precautions CIS puts in place in consultation with the MoEYS and the MOH, activities and sports that reduce physical contact, limit frequent sharing of equipment, and limit heavy breathing in an enclosed area will be allowed. Examples of these types of activities include: roller skating, badminton, tennis, track and field, mountain biking, mountain climbing, petanque, archery, golf, dance, yoga, and Esports.

What type of sports and physical activities will not be permitted?

As of now, students will not be permitted to play “contact sports” during physical education classes and in afterschool sports/activities. This means that the following sports and activities are currently NOT permitted: basketball matches (e.g. 5vs5, 3vs3, 1vs1), soccer matches, martial arts, tag games, handball, hockey.

Will sports teams be able to practice?

Our sports teams may be permitted to practice in an environment that reduces physical contact, limits frequent sharing of equipment, and limits heavy breathing in an enclosed area. In this case, practices will focus on individual skill building: dribbling, shooting, strength training, and flexibility. Players will NOT be permitted to play scrimmages or other game-based activities. In addition, drills that result in frequent sharing of equipment (e.g., passing a ball) will NOT be permitted.

Health & Safety Reminders 

Practicing preventative measures will reduce the risk of Covid-19 infection for you and your family. We are well informed about the need for hand washing, mask wearing and social distancing. Here are some important tips to ensure you’re practicing these measures effectively:

Mask Wearing

  • Wash hands before and after removing a mask. Remove it from the straps instead of the front 
  • Wash reusable masks daily
  • Try not to touch the mask with your hands when it’s on your face. If you do, wash your hands 
  • Keep extra masks in your bag or car so you are never without

Hand Washing

  • Develop a routine – make it routine to wash your hands when you come home from being outside, along with all the other important times (after toileting, eating/preparing food, touching others etc.)
  • Make it fun for your children to learn this habit – sing songs to time how long you’re washing or make a fun reminder game
  • Lead by example – children will learn by watching you to build these and other healthy habits 

Social Distancing

  • Avoid the potential for exposure! 
    • Limit the number of times you have to go out – buy 1 weeks supply of groceries at a time
    • Online shop for what you can
    • Limit the number of different places you visit 
  • Crowded enclosed spaces like shopping malls or indoor group gatherings are the highest risk for transmission – consider this when planning your social activities 
  • It’s still safe and important for your physical and mental health to be outside and moving your body! Go for a walk outside early in the morning or in the evening – just wear your mask and wash your hands

Physical health is one pillar of health. Managing the stress and anxiety of these uncertain times is necessary for overall health and wellness. Try these strategies to contribute to you and your family’s health and wellness. Coping with COVID-19 Stress

Is the CIS Roller Dome open? What types of activities are permitted?

Like the school, the Roller Dome is closed until further notice. 

If you have any questions, feel free to contact us.