What led to the most recent campus closure?
The current campus closure (effective February 23, 2021) was mandated by the Ministry of Health (MoH) and the Ministry of Education, Youth and Sport (MoEYS) in response to identified cases of COVID-19 in Phnom Penh in February. The mandated closure applies to all schools in Phnom Penh and Kandal.
When will on-campus learning resume?
At the moment, we hope that on-campus learning will resume in March, and the exact date is to be confirmed based on guidance from MoH and MoEYS.
Are students or parents allowed on CIS campuses?
Parents are permitted to enter the Community Centre at Koh Pich campus to handle essential business during the school closure period.
Are there other ways for parents to handle essential business, such as paying school fees, while campuses are closed?
Fee payments can be made online, via bank transfer or at a Canadia Bank branch. Please contact our Cashiers Office at email@example.com with any questions or for bank account information.
My child left some of their learning materials in their locker/classroom. How can I retrieve them?
Learning materials cannot be retrieved from lockers during the school closure. Parents may contact classroom teachers to request that teachers locate materials in classrooms, and leave them at campus entry gates on an agreed day for collection by parents.
COVID-19 Information and Communication With CIS
Who do I contact for assistance at CIS?
- General assistance: firstname.lastname@example.org
- Gibbon or learning devices (laptops, etc.): email@example.com
- Classroom or learning support: classroom teachers directly, via email, Seesaw or Google Classroom
- Fee payments: firstname.lastname@example.org
How will CIS communicate with parents regarding the reopening of the school?
CIS will keep parents informed regarding reopening plans through email and Facebook on a regular basis. Please contact us at email@example.com if you have not been receiving updates.
From which sources does CIS gather information regarding COVID-19?
CIS works closely with the MoEYS, MoH and embassies in Phnom Penh to monitor COVID-19 developments. We also take advice from the Center for Disease Control (CDC), World Health Organization (WHO) and Pasteur Institute.
Where can I find additional information about COVID-19, including the most recent incidents in Phnom Penh?
- CDC MoH Covid-19 F20 Hotspot Map
- World Health Organization (WHO)
- WHO’s WhatsApp account for regular updates by phone: +41 79 893 18 92
- Cambodian Ministry of Health (English)
- Cambodian Ministry of Health (Khmer)
- Pasteur Institute
Exposure, Quarantine and Testing
If I believe that my family has been exposed to COVID-19, what should I do?
Please refer to the CDC MoH Covid019 F20 Hotspot Map. If anyone in your family was at any of the places listed by the CDC on February 5 or later, you are asked to quarantine for 14 days from the time of possible exposure. Also, please inform our School Nurse Ms. Cassie Zimmerman at firstname.lastname@example.org. This information will remain confidential and allow us to keep our community safe. Thank you in advance for your collaboration and transparency, which allows us to implement plans that best suit the health and safety needs of the school.
Where can I take a COVID-19 test?
COVID-19 tests are available at Khmer Soviet Friendship Hospital, the National Institute of Public Health and Chak Angre. An additional temporary testing centre has been set up at the Community Hall on Koh Pich – Google Map Location
At this time the MoH has not specified individuals at the identified locations are required to be tested. However if you or your family experience Covid-19 symptoms AND have been in the outbreak locations, a test may be indicated. Please contact 115 for information or reach out to our school nurse at email@example.com for additional support
How can I best provide emotional support for my family during this time?
Please see our CIS Cares webpage for materials that can help your family understand and cope with COVID-19.
Distance Learning, Sports and Extracurricular Activities
What happens if I choose to keep my child at home when the school reopens?
CIS will provide distance learning to students who remain at home following the reopening. Students can enroll in either option on a month-to-month basis. Please see our website for further information and tips on distance learning. Please contact your child’s classroom teacher or CIS at firstname.lastname@example.org with any questions about schooling following the reopening.
Is distance learning the same quality as classroom-based education?
To ensure our students’ learning remains uninterrupted, they will receive the same quality instruction as they would if they were on campus. Read more about our distance learning program.
Nursery and Junior Kindergarten students have received “CreatIon KitS” and will join virtual classes using Zoom. Parents receive guidance from teachers and share their children’s creations via Seesaw as well.
Senior Kindergarten teachers contacted parents directly regarding daily class schedules. Kindergarten students join virtual classes using Zoom.
How can parents support their children with distance learning if they are less comfortable communicating in English?
Parents who are less comfortable communicating in English are invited to ask questions and discuss concerns with their child’s teacher with the help of a translator. Please contact email@example.com for translation assistance.
Parents can also support their children’s time management and overall well-being using their home language. Specifically, parents might:
- ensure that students are online for the scheduled live classes through Zoom.
- provide some basic supplies for their children to complete tasks.
- invite their child to discuss their schoolwork, energy levels and any feelings of anxiety.
- help their child to take breaks during scheduled recess periods during the day.
- support their child to exercise and rest after school.
Will I be refunded for any unused ECA classes or lunch services during the distance learning period?
Credit notes for missed lunches and ECA sessions will be applied to your child’s student account. Once on-campus learning resumes, make-up sessions will be scheduled for later this semester. If you have any questions about credits, please contact firstname.lastname@example.org.
How will sports programs be affected by the school closure and new health and safety regulations?
Please see the CIS sports program update of February 2021 for more information.
Is the CIS Roller Dome open?
The CIS Roller Dome is currently closed. Please contact email@example.com for more information.
Health and Safety Reminders
How can CIS families help to prevent the spread of COVID-19?
The WHO offers comprehensive health and safety information related to COVID-19. If you have any COVID-19-related or general health and safety questions, please contact our school nurse at firstname.lastname@example.org.
Practicing preventative measures will reduce the risk of COVID-19 infection for you and your family. We are well informed about the need for hand washing, mask wearing and social distancing. Here are some important tips to ensure you’re practicing these measures effectively:
- Wash hands before and after removing a mask. Remove it from the straps instead of the front
- Wash reusable masks daily
- Try not to touch the mask with your hands when it’s on your face. If you do, wash your hands
- Keep extra masks in your bag or car so you are never without
- Develop a routine – make it routine to wash your hands when you come home from being outside, along with all the other important times (after toileting, eating/preparing food, touching others etc.)
- Make it fun for your children to learn this habit – sing songs to time how long you’re washing or make a fun reminder game
- Lead by example – children will learn by watching you to build these and other healthy habits
- Avoid the potential for exposure!
- Limit the number of times you have to go out – buy 1 weeks supply of groceries at a time
- Online shop for what you can
- Limit the number of different places you visit
- Crowded enclosed spaces like shopping malls or indoor group gatherings are the highest risk for transmission – consider this when planning your social activities
- It’s still safe and important for your physical and mental health to be outside and moving your body! Go for a walk outside early in the morning or in the evening – just wear your mask and wash your hands
Physical health is one pillar of health. Managing the stress and anxiety of these uncertain times is necessary for overall health and wellness. Try these strategies to contribute to you and your family’s health and wellness.